Casino Heroes

Casino Heroes Review: Introduction

Casino Heroes online casino is one of the more established casino sites, having been around for several years already and captivating gamblers across the globe.

The casino stuns players with its original theme and unique gamification system that just keeps you coming back for more.

The following Casino Heroes review will give you a complete overview of Casino Heroes games, payments, support and many other things you should know before opening your account.

About Casino Heroes

Casino Heroes takes its name from its innovative gamification system that incorporates different avatars, boss fights, adventures and surprise treasures.

This fun twist makes it far more interesting to play.

Undoubtedly, this is the biggest perk of playing at Casino Heroes.

In its essence, the casino focuses on slots and live casino, offering a classic gambling experience.

Owner of Casino Heroes

Casino Heroes is run by a company called Hero Gaming which was founded in 2013 by Georg Westin.

Hero Gaming is bringing a breath of fresh air to the iGaming scene with its fresh approach and fun attitude – exactly what you'd expect from a gambling company.

The company's offices are located in Malta and Sweden, the first also being their licensing country.

Casino Heroes History

Casino Heroes is not exactly a new online casino anymore.

The online casino was launched in 2014, being the first in Hero Gaming's portfolio of online casinos.

Initially, the casino was targeted more towards Scandinavian countries (and it still has a strong focus there).

However, English-speaking countries are also playing a bigger part in Casino Heroes these days.

Licenses at Casino Heroes

Casino Heroes is a fully licensed online casino.

Hero Gaming Limited has an MGA license, no MGA/CRP/253/2013.

Malta Gaming Authority is one of the most well-known and reputable licensing authorities out there, so this license means Casino Heroes is trustworthy.

Awards & Prices at Casino Heroes

Hero Gaming has several highly prestigious awards under its belt.

In 2016, they won EGR Operator Award for Rising Star and a year before that, they got awarded for being the most innovative start-up.

In 2019, they won another EGR award – this time, for Casino Marketing Campaign.

Recently, they got nominated for several different categories in the 2020 EGR Nordic Awards.

Casino Heroes Bonus Offers

Casino Heroes is one of the few online casinos out there that offers a lucrative VIP program in addition to regular casino bonuses.

In addition to getting your hands on bonus money or free spins, you can participate in the casino's unique “adventure” system where you can hunt for treasures, move between “islands” and even have boss fights!

This unique possibility unlocks a plethora of extra perks for you via the casino's in-game currency called “Rubies”.

Casino Heroes has a special Ruby Store where you can exchange your rubies for different goodies, including free spins.

Casino Heroes Welcome Bonus

The Casino Heroes adventure system itself is already cool but all new players can also use a special Casino Heroes welcome offer.

The welcome bonus isn't the biggest though: you'll get a 100% bonus of up to 50€.

However, for small-scale casual players, this bonus might be more than plenty to give you a little head start in your gambling venture.

Casino Heroes Free Spins Bonus

One of the best ways to get Casino Heroes free spins is to participate in the adventure system and earn rubies to buy some extra spins.

As an extra perk, Casino Heroes might offer free spins regularly too so keep your eye closely on the Casino Heroes promotions tab.

Casino Heroes Deposit Bonus

Deposit bonuses make up the biggest part of Casino Heroes promotions.

On top of the welcome offer, you might encounter regular new deposit bonuses.

The exact sums might vary but you'll find some new bonuses almost every week or month.

Casino Heroes No Deposit Bonus

Casino Heroes is rather packed with bonuses but right now, they don't seem to offer no deposit bonuses.

However, in the past, there have been occasions where some no deposit bonuses might have been available, so it pays to keep a close eye on Casino Heroes bonus offers.

Casino Heroes Betting Bonus

Casino Heroes is not a sportsbook, so you won't be able to do any betting there.

For that reason, there are no betting bonuses available.

Instead, you might find these sportsbooks better for your taste:

• 22Bet
• LeoVegas

Free Bets at Casino Heroes

Free bets are the equivalent of free spins in the sports betting world.

Since Casino Heroes isn't a sportsbook though, you won't find any free bets there.

Casino Heroes Live Casino Bonus

We haven't yet found a specific live casino bonus from Casino Heroes.

Note that you can still use your regular deposit bonus to play Casino Heroes live dealer games too.

You'll only need to keep in mind the wagering requirements but even if there isn't a special live casino bonus available, you can use your regular bonus money instead.

Casino Heroes Cashback

Cashback bonuses can be nice treats and usually, these are granted to loyal customers.

Casino Heroes takes care of their important players but mainly, you can rely on the Ruby Store to find some perks for you.

Cashback doesn't seem to be a big part of Casino Heroes promotions but considering all the other options, this shouldn't be much of an issue.

Free Play at Casino Heroes

If you're not entirely sure what you'd like to play with real money, you can try Casino Heroes games for free by using the demo versions.

In the demo version or “fun money version”, you can try out all the functionalities – you simply won't be able to withdraw any winnings.

Casino Heroes Bonus Terms

Bonus terms are something no gambler should ever ignore.

Casino Heroes, like any other online casino, has a long list of requirements you need to follow if you'd like to use their bonus offers.

Wagering Requirement

Casino Heroes has a rather hefty wagering requirement: 40x.

What's more, this requirement applies to both your deposit and the bonus itself.

This also applies to free spins but luckily, free spin winnings contribute towards the wagering requirement.

Keep in mind that not all games contribute equally and some might be completely excluded.

That's why you should definitely read through Casino Heroes bonus terms carefully.

Bonus Terms

The wagering requirement makes up the biggest part of bonus terms in Casino Heroes.

We can't highlight enough how important it is to read through the terms yourself because essentially, it's like a contract between you and the casino.

There might be many other terms to follow, including time limits: usually, you need to play through the bonus within 30 days.

But to see the full terms, go to the Casino Heroes website here.

Payment Methods at Casino Heroes

Casino Heroes deposits and withdrawals work quite swiftly, though it's not really an instant withdrawal casino.

There's one catch about making payments at Casino Heroes: they only use euro as the currency which means you need to use a payment method that supports converting your CAD into EUR.

Deposit Methods

For Canadian players, there are a few different deposit methods available:

• Credit card
• Skrill
• Neteller

In the case of all 3 Casino Heroes deposit methods, the minimum deposit is 10€ and the maximum is 5500€.

Withdrawal Methods

Casino Heroes withdrawals are a little more complicated for Canadian players since there are very limited methods available.

Mainly, you can withdraw winnings to Skrill or Neteller accounts but credit cards are not supported.

However, bank transfers might be available, so it's worth asking more from Casino Heroes support to find out if your specific bank is supported.

Withdrawal Times

Casino Heroes processes withdrawals quite swiftly, sending the money on its way within about 4-5 hours (unless the payment needs an extra verification).

The exact withdrawal time depends on your payment method though.

Bank transfers can take up to 5 days, same goes for credit card withdrawals.

E-wallets are the quickest and usually, will grant you an instant withdrawal.

Withdrawal Limits

To make withdrawals, you need to have at least 20€ of real money in your Casino Heroes account.

The minimum withdrawal is 10€ and the maximum is 5000€, though the maximum may be higher in the case of jackpot winnings.

Casino Heroes Website

Casino Heroes website, found at www.casinoheroes.com, is simple and quite classic, at times even feeling a bit old-school in the middle of all the new online casinos.

However, you'll be surprised by several cool perks, such as the casino's unique adventure system.

Theme

The whole Casino Heroes website revolves around the adventure theme.

Right from the top of the screen, you'll get to explore the adventure map or access your treasures.

From your account, you'll get to see your adventure progress too.

The whole site is built around being interactive, fun and creative.

And what's even more, you can choose a special avatar for your account, just like in video games!

Navigation

Casino Heroes feels a bit old-school but its navigation is simple and easy to use on all devices.

Games are neatly packaged into one Casino Lobby where you can briefly scroll through the different categories.

One thing that's missing from the site is an option to filter slots more specifically, either by the provider or by functionalities.

Other than that, the site is easy to use for every kind of gambler.

Security

First and foremost, Casino Heroes is a licensed online casino, meaning that there's an extra authority watching over the casino's work and making sure the company abides by the gambling law.

Secondly, the Casino Heroes website carries SSL encryption which guarantees safe data transfers.

Thanks to these factors, there's no need to worry about your safety at Casino Heroes.

How to Sign Up

The Casino Heroes sign-up process is fairly easy and takes just a few simple steps.

You'll first need to choose a username and password, after which you'll need to provide some contact details.

Be prepared to share your phone number, so you could verify your account via SMS.

Later on, you'll need to go through the KYC process and upload a few documents to prove your identity but this is all done easily via your account.

Casino Heroes Mobile Casino & App

Casino Heroes has put a great deal of effort into crafting a great mobile experience.

While the desktop version might seem, at times, a bit outdated, its simple design manages to work its magic on the mobile version.

Casino apps and mobile versions are truly the best options for those who prefer using their smartphone for slots.

Android

Android users can easily play at Casino Heroes by using their Android web browser.

Simply open your browser, type in www.casinoheroes.com and log in, as usual.

On Android, there is no Casino Heroes casino app available but the web-based version works brilliantly too.

iOS

iOS users can enjoy Casino Heroes both via their browser or by downloading the Casino Heroes casino app.

If you prefer web-based gambling, just open the browser and log in to access your account.

If you'd prefer app-based gambling, you can get the app for your iPhone or iPad too.

How to Download

To download the Casino Heroes casino app for iOS, go to the iTunes store and find the Casino Heroes app there.

Then, simply follow the regular installing process and in a few moments, your app will be ready.

Slots at Casino Heroes

Online slots make up the biggest part of the Casino Heroes site.

Actually, most of the adventure system has also been built on Casino Heroes slot selection, encouraging you to try more slot games.

At Casino Heroes, you'll find an excellent range of video slots to satisfy any gambling cravings.

Selection of Slot Games

Casino Heroes slot games can be found under 4 main categories:

• New
• Slots
• Blitz Games
• Jackpot Games

The first covers recently added games while the other one is the main category that covers all slot games available at the Casino Heroes website.

Blitz is one interesting category to check out – from there, you'll find games that you can play 6 times faster.

Jackpot games will also make your gambling bone tingle thanks to the vast selection of high progressive jackpots from world-famous software providers.

Though it's not possible to filter slots more specifically, some games are highlighted as “Recommended” to make the selection easier.

Altogether, you'll find hundreds of slots, everything from old Egypt to modern themes and videogame-like graphics.

Slot Software

Casino Heroes slot selection features games from the world's highest-ranking slot providers, such as:

• NetEnt
• Microgaming
• Play'n Go
• Nyx
• Quickspin
• Push Gaming
• Yggdrasil
• Playson

Thanks to these slot software providers, you're treated to a real world-class experience at Casino Heroes.

Slot Games

From Casino Heroes, you'll find tens and tens of slots that provide you an unforgettable experience.

From Play'n Go, you can try the legendary Book of Dead, Fire Joker or Reactoonz which are all famous for their epic winnings.

You can also enjoy Big Time Gaming's revolutionary Megaways system in games like Bonanza or Who Wants to Be a Millionaire.

Under jackpot games, you'll discover jackpot sums that make your head spin – Microgaming's WowPot and Mega Moolah jackpots often reach millions of euros.

These are just a few examples of the slots that are awaiting you at Casino Heroes.

Live Casino at Casino Heroes

Casino Heroes live casino section is filled with glitz, glam and hopefully, great winnings.

You'll find around 100 live dealer tables with attractive dealers and a fun authentic casino vibe.

Selection of Live Games

Casino Heroes live dealer section makes it especially easy to find the exact game you're looking for.

First, you can filter games by game category.

In addition, you can also set the desired bet limit, so you could easily find a table where your bet size is supported.

This feature is rather unique – most casinos hardly even display the bet limits so visibly.

As an extra perk, you'll even see the dealer's name at the thumbnail.

All of this makes it a breeze to find the live dealer game you've been searching for.

Live Casino Software

Casino Heroes collaborates with Evolution Gaming to provide the live dealer selection.

Evolution Gaming is the world's biggest and most famous live casino software provider.

The company is known for extremely high production quality with superb graphics and audio.

Also, Evolution comes up with many revolutionary live games that resemble gameshows.

All of this means you'll get to enjoy a superb live casino experience at Casino Heroes.

Live Casino Games

More specifically, Casino Heroes live casino is divided into the following categories:

• Roulette
• Blackjack
• Money Wheel
• Poker
• Baccarat

The Money Wheel category features several innovative Evolution Gaming gameshows like Monopoly Live, Mega Ball, Crazy Time and others.

Blackjack has the greatest variety with over 40 tables.

From Casino Heroes, you'll find VIP Blackjack, Speed Blackjack, Free Bet Blackjack, Blackjack Party, etc.

Poker is perhaps the least established category with only 6 tables but it should be plenty for a casual casino-goer.

Casino Heroes Sportsbook

If you'd like to bet on sports, then sadly, Casino Heroes is not the site for you.

Casino Heroes is a classic online casino that focuses solely on live casino and slots, so there's no sports betting available.

Sports Betting at Casino Heroes

If you're looking to make some sports bets, we recommend exploring some sportsbooks instead:

• Rabona
• Betway
• Betsson

Live Betting at Casino Heroes

Live betting is normally available at modern sportsbooks but since Casino Heroes doesn't provide sports bets, it's not possible to engage in live betting.

Therefore, we suggest taking a look at the abovementioned sites.

Esport Betting at Casino Heroes

Esport betting is one of the newer sports betting niches, giving access to betting on video games.

As it's a subcategory of sports betting, esports bets are not available at Casino Heroes.

Esports

To bet on esports, you might be better off trying these sportsbooks:

• 20Bet
• 1xbet
• Betsafe

Casino Heroes Support

One of the greatest perks of playing at Casino Heroes as a newcomer is Casino Heroes support.

The casino has one of the biggest FAQ pages we've seen.

The FAQ section has been divided into many different subcategories, such as information about payments, technical issues, Casino Heroes mobile casino, bonuses and much more.

Thanks to this FAQ, you'll easily find answers to anything you might be curious about.

Live Chat

The main way (and the quickest way) to get help is to use the Casino Heroes live chat which is easily available right at the bottom of the screen.

The casino's English-speaking chat is open from Mon-Sun between 09:00-00:00 CET.

Email

In addition to the live chat, you can get help via email too.

Just write to support@casinoheroes.com and you'll be replied to within the next couple of days (or quicker).

Phone Support

Casino Heroes doesn't offer any phone support, so you're better off contacting them via live chat or email.

Casino Heroes Pros & Cons

While Casino Heroes shines in many departments, they still have some downsides too which we're uncovering below.

Pros

• Unique gamification system
• Many regular promotions
• Great slot catalogue
• Licensed and fully regulated casino
• Also supports live casino

Cons

• The welcome bonus is rather small
• Strict wagering requirements
• No sports betting available
• Web design could use updating

Conclusion

Casino Heroes Canada shines especially thanks to its strong gamification.

If you enjoy having little goals or milestones and something to aspire towards while spinning your favourite slots, Casino Heroes might be the exact casino for you.

To find out more about Casino Heroes online casino, sign up today and don't forget to use the welcome offer as well.