Casino Joy

4.3 / 5.0
Welcome bonus 100% up to C$1000 + 200 Free Spins on Fire Joker
Visit Casino 18 + | New customers only | T&C apply
General information
year founded
Genesis Global Ltd Casinos
casino types
High Roller Casino


Casino Joy is a relatively new casino in Canada that does everything in its power to make the gaming experience as relaxed and easy as possible for its players.

This includes a large game selection as well as a lucrative welcome bonus including free spins and real money.

The bonuses you need for your first session are listed below in this review.


Casino Joy Pros & Cons

  • Several welcome promotions
  • Fun theme
  • 24 hour support with live chat
  • Low live casino focus
  • No sports betting
  • No unique features
Game Types and Providers
software providers Software providers
  • tickEvolution Gaming
  • tickMicrogaming
  • tickNetEnt
  • tickNYX Gaming Group
  • tickPlay’n Go
  • tickPragmatic Play
  • tickQuickspin
  • tickRed Tiger
  • tickSkywind Group
  • tickYggdrasil
game types Game types
Deposit & Withdrawals


  • EUR
  • SEK

Payment Methods

phone Phone support
00356 20341518
email Email support
live chat Live chat
stopwatch Working hours
10:00 – 22:00 Central European Time

Detailed Casino Joy Review

Casino Joy was founded in 2018 by Genesis Global Ltd. and is thus one of the younger casino providers we tested.

Our team of experts is now convinced that young does not necessarily mean inexperienced.

After all, in this particular case, there is a group behind it that has already set up numerous online casinos – and is incredibly successful with them.

Not only is the range of games lavish with more than 1,300 games of all kinds, but the bonus promotions for new and existing customers are particularly impressive at Casino Joy.

The Website at Casino Joy

Casino Joy is clearly a platform that is made for customers not to get lost with an invasion of necessary information.

It is easy to leave both the casino and the sports betting platform, as Casino Joy thought well about the design before turning it into reality.

In addition, the graphics are more than decent which always gives a feeling of playing or betting on a site that bets on quality.

Also, the colors are nice, as Casino Joy does not bet on the typical dark colors, but on something more lively that keeps the mood cheerful while playing.

Licenses and Security at Casino Joy

Those who value the assigned license and security at an online provider need not worry at Spins Joy.

For one, the gaming hall is equipped with a Maltese license, which, for example, also comes with the topic of responsible gaming, which in turn is accompanied by various options for self-regulation.

Of course, an SSL certificate is also available, which ensures that all data is transmitted in encrypted form.

This means that deposits and withdrawals can also be made securely.

How to Sign Up at Casino Joy

Although Casino Joy is still quite new, it does a good job of getting players to sign up quickly.

The process takes at most two minutes for you to fill in the form with your details and then make a deposit.

Just use one of our links to access Casino Joy Canada and from there go to the ‘Register' button.

What we do recommend is that you verify your account to speed up withdrawals and play safely.

Software Providers & Casino Games at Casino Joy

As the name suggests, Casino Joy is all about fun.

You will experience a lot of that here because after all, 1,300 games in various categories are waiting to be explored by you.

The fact that we rate the Joy game offer positively is not only due to the casino.

Above all, the providers have done a great job here.

The portfolio inspires with its high quality, the already mentioned fair odds as well as a variety of themes that you can only wish for in the industry.

New slots and classics are constantly being added, with slot games actually making up a large part of the offer.

There are simply no limits for the developers in this division and they can give free rein to their own creativity.

So, whether you want to explore Egypt's past or relax on a virtual beach: At Casino Joy, there is apparently nothing that doesn't exist.

It was comparatively easy for the operator to get the big providers on board.

Genesis Global has long since made a name for itself in Europe.

Accordingly, the game portfolio in the still quite young Casino Joy is correspondingly versatile.

All Casino Joy games are clearly arranged in categories, which we, fortunately, don't have to explain much about.

What is hidden behind online slots and jackpot games, casino games & the like, you can probably already guess.

Live Casino at Casino Joy

Casino Joy Slots are not enough for you?

Do you want to feel that special casino feeling?

Start the Live Casino and you will be offered classic live dealer games.

Here you play against real dealers who guide you through roulette, blackjack, poker, baccarat, and co.

One thing is for sure, you don't need a suit in the casino.

If you wish, you can play in your pajamas and this in your own living room.

However, it is advisable to know the rules of the individual casino games.

Roulette and Co are a little more complicated than Casino Joy Slots.

Who knows the rules, can better focus on the game setting thus increases its own chances of winning.

Mobile Casino at Casino Joy

Do you want to play on the go? Then you can also rely on this gaming platform thanks to its fantastic mobile casino in Canada.

More than 500 games are offered for mobile users.

The use of the innovative HTML5 format ensures long-term compatibility.

Use your smartphone or tablet with iOS or Android to get started right away – without an app!

So, you don't have to worry about your device compatibility and future updates.

Everything runs instantly from anywhere, plus you save storage space on your device.

Look forward to winning from wherever: the waiting room, bus, or train!

Sportsbook at Casino Joy

Joy Casino is primarily known for its casino section.

But the provider also has its own sports betting sector.

In this review, we will examine this sector and tell you whether it is worth opening an account at Joy Casino Sport.

The betting offer at Joy Casino Sport is quite extensive: You can not only bet on the most popular sports such as soccer, tennis, basketball, boxing, UFC, or ice hockey, but you also have the option to choose your bets from more than 30 other disciplines.

For example, Joy Casino offers sports betting on American football, snooker, biathlon, squash, and darts but also has e-sports betting in its program.

The scope of the individual sports is very good.

For example, in soccer, you can bet on an extremely wide range of leagues around the world.

Of course, most bets are offered on the top European leagues such as the Premier League, Bundesliga, or Primera Division.

However, you also have a large selection, especially in South America.

The big tournaments like the European Championship and World Cup or the biggest competitions like the Champions League and Europa League are of course also included.

eSport at Casino Joy

Just as traditional betting is impressive, Casino Joy has not forgotten about eSport betting in Canada either.

It is true that compared to some other operators there are fewer markets and promotions in this section, but games like CS:GO, League of Legends, Overwatch, Starcraft II, or Dota 2 are very well represented.

What we liked the most is that after only a few days of registration we already received an invitation to receive exclusive free bets for an important tournament.

Bonus Offers at Casino Joy

Whether new or regular customers, everyone is rewarded at Casino Joy.

Get the exciting casino bonus offers and this again and again.

You will find out which offers the casino presents in a moment.

One thing is for sure: always check out the promotions section, because there are always new surprises waiting for you.

Welcome Bonus

As a new customer, you benefit from the fabulous deposit bonus and this a whole 4 times.

On your first deposit, you get a 100% bonus of up to C$200.

For example, if you deposit C$100, you will receive C$200 on top.

In addition, there are 200 Casino Joy Slots Free for the slot Starburst.

On your second deposit, there is also a bonus.

This time 50% and this up to C$200.

If you deposit C$100 this time, you will be credited 150 dollars.

For the third and fourth deposits, you will get a 25% bonus of up to C$300 each.

For C$100 you will get C$125 each and so on.

Note that all bonus offers are subject to certain bonus conditions.

You must wager the bonus at least 40 times before you can withdraw it.

If you receive a bonus of C$200, you will have to play for C$8,000 before you can withdraw it.

This also applies if you want to play Casino Joy Slots free. The minimum deposit amount is C$10.

Other Bonuses

What we particularly like at Casino Joy are the bonuses for existing customers.

Often, online arcades convince with sensational welcome packages for new players, while the loyal clientele falls by the wayside.

This is different at Casino Joy.

There, for example, you will receive a gift every week, which you can use on the weekend (between Thursday and Sunday).

All you have to do is deposit at least C$10 between Monday and Wednesday and use it.

Everything else happens automatically at Casino Joy.

If that's not enough, there are other promotions that you can enjoy as an existing customer at Casino Joy.

Loyalty Rewards at Casino Joy

There is a VIP program at CasinoJoy. Unfortunately, there is hardly any information on how to join the VIP club.

In our CasinoJoy experience, we contacted the customer service and unfortunately, we could hardly find any further information.

You just must play a lot and you will receive the invitation via email at some point.

According to their own information, there are the following benefits for VIP players at CasinoJoy:

  • Personal advisor
  • Exclusive bonus offers & events
  • Monthly raffles for VIP players
  • Personalized birthday gifts
  • Vacation packages and trips
  • Other special promotions


Payment Methods at Casino Joy

Do you want to deposit money into your account with multiple payment options in Canada?

Casino Joy presents you with several deposit options. There are no fees.

Depending on the provider, you can deposit between 10 and C$5,000 per day.

These providers are available:


Withdrawals at Casino Joy

For Spins Joy withdrawals, a minimum amount of C$10 is required, while the maximum withdrawal amount is set at C$2,300.

The processing time again depends on which payment method you choose, but as already mentioned, you will not be charged any fees.

Currently, you can choose from these withdrawal providers with the following processing times:

  • Visa & Mastercard: 1-3 business days
  • Bank transfer: 3-5 business days
  • EcoPayz: Available immediately
  • Neteller: Available immediately


Customer Support at Casino Joy

When it comes to service and support, Joy Casino isn’t really the best one out there in Canada.

While there is extensive and informative help and support in the casino area, this is unfortunately not really available in the sports sector.

The provider has no telephone hotline. We also searched in vain for a live chat on the Joy Casino Sports site.

Only a mail address is available.

You can reach the customer service of Joy Casino Sport via this address from morning to night.

You can usually expect an answer within one day.

The help of the employees is competent and friendly.

The only other option: the many different social media channels of Joy Casino.

The provider has profiles on Facebook, LinkedIn, Tumblr, and Yahoo.

However, if you have important questions regarding your account or payments, we recommend using mail support and not social media channels.

The Pros of Casino Joy

  • Very large game selection
  • Numerous payment methods
  • Generous bonus offer
  • You can also play on your cell phone


The Cons of Casino Joy

  • Not a very good customer support



Casino Joy is an excellent new arcade that can absolutely hold its own with many of the old hands in the gambling industry.

The number and selection of games is phenomenal, the promotions – especially the welcome bonus – are extremely generous, the VIP program is rewarding and enticing, and the necessary features, such as payment methods and customer service, are excellent and perfectly tailored to the needs of the Canadian gambling market.

You are thus guaranteed serious, safe, and fair gaming.

We really found hardly anything to complain about at Casino Joy.

Maybe it can be pointed out that the bonus conditions are a bit difficult to implement, especially for newer, inexperienced players, but that is already complaining on a high level.

So, we are left with little else to say but: What are you waiting for? Register now at Casino Joy!



Head of content

Lukas is one of the leading authors at Casinoble. He entered the casino world through his passion for online poker. Lukas is also a dedicated sports betting fan. At Casinoble, Lukas usually writes about Live Dealer Games, Sportsbetting and Betting Strategies.

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Last Checked: Jun 13, 2024

Casino Joy

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